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Banking in the Age of Fintech – Takeaway from Genesys CX18

Banking in the Age of Fintech – Takeaway from Genesys CX18

The banking sector has had its fair share of controversies and scandals. Bill Gates made the remark over 25 years ago that retail banks are “dinosaurs”. That statement has never been more clear than today in the age of financial technology, AKA “fintech”. Banking in the Age of Fintech While traditional banks have adopted technologies […]