EDCi can help simplify and streamline communications so that employees, regardless of location, can easily communicate with customers and other employees alike. We can implement a system that complements your business direction, either in the cloud or on-premise. Additionally, newer technologies provide real cost savings in your monthly phone expenses. Unified Communication and Collaboration solutions help companies manage growing communication complexity and an increasing number of mobile workers. Employees, business partners and customers can collaborate with a combination of voice, video, data and mobility applications to conduct business across multiple workspaces – anywhere from the airport to the conference room, the coffee shop to the car.
With less than 1% of user devices currently connected to networks, there's a pressing need to enable the workforce to use consumer devices securely and effectively for business purposes. EDCi's communication and collaboration solutions facilitate secure, reliable device usage anywhere. Capabilities include voice, video, file share, screen share from any device, centralized voicemail, and messaging/conversations, ensuring data security and accessibility.
The way we communicate is evolving with technology advancements, and the expectation for effective communication methods is extending into the workplace. EDCi provides a communication and collaboration experience that unites teams, allowing for instant connection, meeting, and content sharing both inside and outside organizations. Solutions encompass on-premise, cloud, and hybrid systems, alongside messaging, meeting, and calling functionalities.
Call processing varies significantly among organizations. Understanding the flow of incoming calls is crucial for customer satisfaction and competitive advantage. EDCi specializes in unified communications, offering call processing and directory services that ensure calls reach the appropriate person. Features include path selection, calling privileges, manipulation of dialed destinations, caller identity information, endpoint addressing, and access to personal and corporate directories.
EDCi can enhance your existing IP network to incorporate Voice over IP (VoIP), utilizing your current network investment to establish a secure, reliable, and consistent voice/video communication system. EDCi delivers solutions enabling Voice, Video, and Mobile Applications to be carried over the network to branch offices, remote, and mobile workers. This includes secure and dependable communications over LAN and WAN, support for Session Initiation Protocol (SIP), enhanced reliability with Quality of Service (QoS), and Session Border Control.
Upgrade Your Communications with EDCi. Connect, Collaborate, and Secure Your Business Today!
