Leveraging Technology to Reinvent the Customer Experience

Tools, processes and technologies to optimize your workplace
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Welcome to the Next Generation of the Healthcare Contact Center
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40+ Years of Enabling Excellence in Communication & Technology

EDCi is a leading provider of communication and technology solutions focusing on data center, security, application delivery, contact center technologies and managed services. We excel at strategic needs assessments, project management, design, installation, risk management, training, and post-sales support, setting us apart from the competition and ensuring our customers’ needs are met today and in the future.



Upcoming Events

Recognizing and Preventing Social Engineering Attacks

Cybercrime is not a new concept. We’ve all heard about the email scams and ransomware attacks that happen [read article]

Apply Microsoft April 2021 Security Update to Mitigate Newly Disclosed Microsoft Exchange Vulnerabilities

Recently, Microsoft has released software updates to mitigate significant vulnerabilities for on-premise Exchange 2013, 2016, and 2019 servers. [read article]

Todays Hot Topic … Employee Engagement

If I go back to “pre-pandemic” and told you that Employee Engagement was the new hot topic, I [read article]

No Scheduled Events At This Time, But Check Back Soon!