Leveraging Technology to Reinvent the Customer Experience

Tools, processes and technologies to optimize your workplace
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Welcome to the Next Generation of the Healthcare Contact Center
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40+ Years of Enabling Excellence in Communication & Technology

EDCi is a leading provider of communication and technology solutions focusing on data center, security, application delivery, contact center technologies and managed services. We excel at strategic needs assessments, project management, design, installation, risk management, training, and post-sales support, setting us apart from the competition and ensuring our customers’ needs are met today and in the future.



Upcoming Events

Streamlining Healthcare Scheduling Through Omni-Channel Platforms

Fragmented patient scheduling can pose significant challenges for patients who require care from multiple medical offices.  The scheduling [read article]

The Benefits of Using Microsoft Sentinel for Cybersecurity

Cyberattacks cost businesses an average of $3.86 million per breach. How can you protect your business from these [read article]

Promotion Announcement: Jake Beyer & Bill Raab

EDCi is thrilled to announce the recent promotions of Jake Beyer and Bill Raab! Jake has been instrumental [read article]

No Scheduled Events At This Time, But Check Back Soon!