Leveraging Technology to Reinvent the Customer Experience

Tools, processes and technologies to optimize your workplace
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Welcome to the Next Generation of the Healthcare Contact Center
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40+ Years of Enabling Excellence in Communication & Technology

EDCi is a leading provider of communication and technology solutions focusing on data center, security, application delivery, contact center technologies and managed services. We excel at strategic needs assessments, project management, design, installation, risk management, training, and post-sales support, setting us apart from the competition and ensuring our customers’ needs are met today and in the future.



Upcoming Events

Todays Hot Topic … Employee Engagement

If I go back to “pre-pandemic” and told you that Employee Engagement was the new hot topic, I [read article]

Security Alert: Microsoft Exchange Vulnerability

EDCi would like to share some critical manufacturer patching notifications with you. In early March Microsoft announced the [read article]

7 Ways to Prepare Your Business for Ransomware Attacks

As you may have read in the news, Ransomware attacks continue to be a top security concern for [read article]

Envision 2021

April 21, Virtual

Envision 2021

April 28, Virtual