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Managed Services and regular patching prevents hacker attacks

Hacking Surges During Pandemic – Are Your Systems Prepared?

There’s not a more important time than now to ensure you’re protecting your systems from security threats. Hackers are taking advantage of the transition that many organizations are making to remote work forces during this pandemic. The World Health Organization (WHO) Chief Information Security Officer, Flavio Aggio, told Reuters in March, “There has been a […]

Working from home and managing remote work

Tips and Tricks for Managing Remote Work During a Crisis

The recent COVID-19 pandemic has changed the way companies are doing business overnight. It has left many organizations struggling to stay afloat and forced others to find solutions to enable their teams to work from home and to be productive doing it. Now that most have settled in to their new normal and embraced a […]

Online store, virtual agents

The Power of Virtual Agents in Uncertain Times

During this pandemic, I have had extra time to think about how to come out of this crisis full steam ahead, learning from the current situation, and anticipating shifts in organizational demands. I have been asking myself two questions: What can we do to handle the immediate shift in expectations in customer communication? What can […]