Cloud Solutions

Unified Communications & Collaboration

EDCi provides market-leading voice, video, data, and mobile applications for communications and collaboration delivered on premise, in the cloud or as a hybrid combination of the two. Collaboration promotes business. With access to the resources and information they need, employees are more engaged. And an engaged workforce is more productive, more loyal, and more satisfied. Whether you need to enhance collaboration between individuals, teams, with customers, or with partners, EDCi can provide collaboration solutions that make it easy for you to achieve your desired business results.

Productivity/Office 365

Whether you’re working in your office or on the go, you get a familiar productivity tools with Microsoft Office365. Always the latest versions, create, edit, and share from your PC/Mac or your iOS, Android, or Windows device with anyone in real time. Leverage our team of experts to build a road map to cloud productivity solutions. We understand the risks to mitigate so you can fully realize a cloud solution both in and out of the office.

Monitoring & Management

EDCi provides tools that allow you to optimize your IT spend across public, private, and hybrid cloud environments by monitoring them and suggesting more efficient deployment methods. These tools will also identify configurations which don’t follow best practices, or open potential security risks.  Not only does EDCi provide management and monitoring tools, we can proactively monitor your cloud environments freeing your time for more strategic tasks.  Additionally, we can layer our managed services onto both your traditional and cloud-based infrastructures to allow you to focus on your business.

Infrastructure, Platform & Software as a Service

Whether your business is looking to shorten time to market with IT projects, move from a CapEx model to an OpEx model for IT resources, add functionality, or move workloads to the cloud, EDCi can assist.  With our strong networking and data center history, combined with cloud expertise, we can assure that your cloud solutions are designed and implemented properly, with security, functionality, performance, and cost as key considerations.

EDCi is a reseller of Amazon AWS, and Microsoft Azure IaaS, PaaS, and SaaS solutions.

Cloud Contact Center

We provide a cloud-based customer care solution which can handle all of your enterprise and contact center communication needs in one platform. The beauty of the cloud is that you can stay on top of new features and trends without having to invest in a major upgrade, add new servers, or suffer the typical outages that come with new products. Furthermore, going to the cloud allows for fixed costs, alleviating the pain of large recurring investments over time. EDCi has been recognized as experts in the customer experience field for the past two decades. Let us help you build an efficient, cost effective, state-of-the-art customer care solution.

Backup, Archive & Disaster Recovery

As the amount of data your company has grows, and compliance regulations require longer retention and more security, traditional tape backup solutions struggle to keep up. Cloud-based storage costs a fraction of a cent per GB each month and doesn’t have the overhead associated with tape management.

Application & Desktop Delivery

EDCi delivers applications and desktops to any device, anywhere, while creating a flexible, secure, and user-friendly solution. Our solution will make your organization borderless, agile, and ready for ‘bring your own device’ (BYOD). EDCi partners with Citrix, who has over 100 million users worldwide, allowing you to:

• Increase productivity by giving employees anywhere access through applications
• Protect sensitive data by centralizing information with granular access, policies, data threat protection and monitoring
• Deliver engineering 3D professional application to any device
• Reduce cost associated with complex application and desktop management
• Deploy a simple bring your own device (BYOD) solution

EDCi can provide these solutions on premise, hosted in the public cloud, or as a hybrid solution.