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Healthcare Contact Center Electronic Health Record

4 Healthcare Contact Center Best Practices to Improve the Patient Experience

A well-run healthcare contact center can help ensure that each of your patients is set on a positive path. This is critical because patients today have options – they can always find another provider. Thatโ€™s why each interaction needs to be perfect. A patient should consistently have the highest quality experience, no matter whether they […]

EDCi Releases EHRConnect Software

EDCi Releases EHRConnect Software

Contact Center Software That Will Revolutionize Customer Service in the Healthcare Industry Appleton, WI โ€“ April 20, 2018 โ€“ EDCi is pleased to announce the release of our new EHRConnect software product. EDCi, a provider of communication and technology solutions, has been a leader in the contact center technology space for nearly 15 years. We […]