Streamlining Healthcare Scheduling Through Omni-Channel Platforms
Fragmented patient scheduling can pose significant challenges for patients who require care from multiple medical offices. The scheduling [read article]
Tag: EHRConnect
Drive Agent Productivity in the Healthcare Call Center
A good customer experience is vital to your call center, and so is the technology that delivers it. [read article]
3 Ways AI Can Address Your Healthcare Call Center Challenges
It is no secret that managers are struggling to fill seats in their healthcare contact centers. Often, understaffed [read article]
4 Healthcare Contact Center Best Practices to Improve the Patient Experience
A well-run healthcare contact center can help ensure that each of your patients is set on a positive [read article]
EDCi Releases EHRConnect Software
Contact Center Software That Will Revolutionize Customer Service in the Healthcare Industry Appleton, WI – April 20, 2018 [read article]