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COVID-19 resources

The Business Impacts of Covid in the Contact Center

The Covid-19 pandemic the world is experiencing is like nothing we have ever seen. It has left both individuals and businesses scrambling to adapt to “the new normal.” Covid has challenged businesses in many industries, including Customer Service and technology. Many of these challenges have been across the board, but EDCi did find some unique […]

EDCi Announces UWEBC Membership

EDCi Announces UWEBC Membership

Appleton, WI – January 10, 2018 – EDCi is pleased to announce our membership with the UW E-Business Consortium (UWEBC). UWEBC members are world-class companies from a broad range of industries, facilitating cross-pollination of innovative ideas. This vibrant community of members enjoys more than fifty peer group meetings a year in four focus areas: marketing, […]

Four Reasons Your Business Needs ShareFile

Four Reasons Your Business Needs ShareFile

Businesses are becoming increasingly mobile, information-focused and collaborative. Sharing files and business information requires a dependable, secure structure. Recognized by Gartner as a Leader in the File Synchronization and Sharing market for three years, Citrix ShareFile is committed to providing secure file sharing, storage and sync for businesses. What is ShareFile? Citrix ShareFile helps businesses […]