EDCi’s EHRConnect is the information technology backbone for your EHR system. This cutting-edge, real-time technology will connect your contact center software with Epic, saving your agents time while improving the patient experience. Watch this overview video and EHRConnect demo to learn more about how this revolutionary solution can reduce your average call time by 40 seconds or more! The EHRConnect demo video will cover:
- Screen Pop – Telephone encounters, appointment scheduling and billing
- Self Service – Billing inquiries, appointment scheduling, rescheduling and cancellation
- PCI Compliance – Screen recorder pause
- Outbound Notifications – Proactive alerts and reminders
- Authentication – Caller information displayed for agent