The Health and Success of Your Organization Depends on Security
In today’s high-risk world, it’s more challenging than ever to defend your organization against ever-increasing attack surfaces, security [read article]
Statement on Genesys Acquisition of Interactive Intelligence
On August 31, 2016 Interactive Intelligence announced they had entered into a definitive agreement to be acquired by [read article]
Genesys Partnership Announcement
Since the August 31, 2016 announcement that Interactive Intelligence entered into an agreement to be acquired by Genesys, [read article]
What are the advantages to moving the contact center to the cloud?
We have been hearing about the cloud now for the last 5 years. Everything can be provided “in [read article]
7 Dumb Blunders You’ve Probably Made in the Data Center
The data center is a centralized facility where an organization’s IT operations and equipment stores, manages and disseminates [read article]