Careers

Technology Careers at EDCi!

Technology careers are always evolving. If you want to grow with the times, look no further than EDCi!  At EDCi, we are more than just technologists. We are a team passionate about the work we do and a family dedicated to building on our strengths and improving our challenges both individually and collectively. We’re constantly looking for curious and innovative people with a passion for technology and problem solving. People who can bring unique value and skills to grow our team of consultants.

When you join the EDCi team, you’ll receive many perks, such as:

  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental and vision insurance
  • 401K match
  • And much more!

Please email careers@edci.com for more information or to submit your resume and cover letter.


Current Positions


Sr. Microsoft M365 Engineer/Consultant

Location: Wisconsin

Position Summary

The Sr. Microsoft M365 Consultant will provide consulting and implementation of Microsoft communication applications including Teams/Skype for Business Server with Enterprise Voice, both on-prem and in Office 365. This individual will consult and implement supplemental Microsoft applications such as Microsoft’s Office 365 EMS suite with MDM and Intune/Windows Endpoint Manager, Security (Azure DLP/AIP, Advanced Threat Protection solutions), and Azure Infrastructure as a Service projects. To learn more about the requirements and responsibilities view the full job description: Sr. Microsoft M365 Engineer/Consultant


Director of Product Development

Location: Remote

Position Summary

We are seeking an experienced software product leader to set the direction and roadmap for our software products. This is a high-visibility initiative and directly tied to corporate goals. As a Director of Product Development, you will be responsible for providing strategic direction of our software products, along with driving the software products roadmap. You will effectively drive collaboration across teams, act as the voice of the end-user and report status to the senior executive team. You will have ultimate responsibility for influencing business strategy and priorities, defining feature sets, understanding our client needs, and working with engineering to develop our software products. To learn more about the requirements and responsibilities view the full job description: Director of Product Development


Sr. Software Developer

Location: Remote

Position Summary

The Sr. Software Developer works collaboratively within an Agile team to deliver business capabilities for customers. This role takes an active leadership role in all phases of the software development lifecycle, including requirements, design, coding and testing software. EDCi develops new software for customers as well as existing off the shelf software integrations. The candidate will work closely with sales, project managers, business analysts, and engineers to design, and implement software & systems necessary to complete project deliverables according to contract requirements and budget constraints. If you’re an experienced engineer with a love of software development, we want to talk to you! To learn more about the requirements and responsibilities view the full job description: Sr. Software Developer


Technical Writer

Location: Remote

Position Summary

EDCi is currently seeking a qualified Technical Writer to assist in the development, drafting, review, editing, and finalization of documents used in supporting our software development activities. The Technical Writer works collaboratively with our Software teams to document features and functions of our software applications. To learn more about the requirements and responsibilities view the full job description: Technical Writer


Sr. Cisco Engineer/Consultant

Location: Wisconsin

Position Summary

EDCi is a Cisco Premier Partner focusing on switching, routing, firewalls, security, wireless and IP telephony. We have an immediate opening for a Cisco Engineer. The Cisco Engineer will have responsibility to consult with customer to successfully deliver strategy, implementation and support within the Professional Services Engineering team. To learn more about the requirements and responsibilities view the full job description: Sr. Cisco Engineer/Consultant


Cisco Engineer

Location: Wisconsin

Position Summary

EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer. EDCi is a Cisco Premier Partner focusing on switching, routing, firewalls, security, wireless and IP telephony. We have an immediate opening for a Cisco Engineer with a focus on security. The Cisco Engineer will have responsibility to successfully deliver strategy, implementation, and support within the Professional Services Engineering team. To learn more about the requirements and responsibilities view the full job description: Cisco Engineer


Genesys Cloud CX (Genesys Cloud/PureCloud) Engineer

Location: Remote

Position Summary

The Cloud Engineer will serve as an engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality. To learn more about the requirements and responsibilities view the full job description: Genesys Cloud Engineer