Careers

Technology Careers at EDCi!

Technology careers are always evolving. If you want to grow with the times, look no further than EDCi!  At EDCi, we are more than just technologists. We are a team passionate about the work we do and a family dedicated to building on our strengths and improving our challenges both individually and collectively. We’re constantly looking for curious and innovative people with a passion for technology and problem solving. People who can bring unique value and skills to grow our team of consultants.

When you join the EDCi team, you’ll receive many perks, such as:

  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental and vision insurance
  • 401K match
  • And much more!

Please email careers@edci.com for more information or to submit your resume and cover letter.


Current Positions


Sr. Account Manager

Location: Milwaukee, WI

Position Summary

The Account Manager is focused on delivering timely, accurate and professional services to customers and prospects in our infrastructure and cloud practices. You must be comfortable making calls, having phone/in-person customer conversations and working with channel partners. This role performs business development to drive sales, identifying and generating opportunities for prospects and customers. You will foster relationships by maintaining regular customer contact and managing customer expectations. To learn more about the requirements and responsibilities view the full job description: Sr. Account Manager


Sr. Microsoft M365 Engineer/Consultant

Location: Wisconsin

Position Summary

The Sr. Microsoft M365 Consultant will provide consulting and implementation of Microsoft communication applications including Teams/Skype for Business Server with Enterprise Voice, both on-prem and in Office 365. This individual will consult and implement supplemental Microsoft applications such as Microsoft’s Office 365 EMS suite with MDM and Intune/Windows Endpoint Manager, Security (Azure DLP/AIP, Advanced Threat Protection solutions), and Azure Infrastructure as a Service projects. To learn more about the requirements and responsibilities view the full job description: Sr. Microsoft M365 Engineer/Consultant


Sr. Cisco Engineer/Consultant

Location: Wisconsin

Position Summary

EDCi is a Cisco Premier Partner focusing on switching, routing, firewalls, security, wireless and IP telephony. We have an immediate opening for a Cisco Engineer. The Cisco Engineer will have responsibility to consult with customer to successfully deliver strategy, implementation and support within the Professional Services Engineering team. To learn more about the requirements and responsibilities view the full job description: Sr. Cisco Engineer/Consultant


Cisco Engineer

Location: Appleton, WI

Position Summary

EDCi is a Cisco Premier Partner focusing on switching, routing, firewalls, security, wireless and IP telephony. We have an immediate opening for a Cisco Engineer with a focus on security. The Cisco Engineer will have responsibility to successfully deliver strategy, implementation, and support within the Professional Services Engineering team. To learn more about the requirements and responsibilities view the full job description: Cisco Engineer


Sr. Genesys Cloud CX (Genesys Cloud/PureCloud) Engineer

Location: Remote

Position Summary

The Sr. Genesys Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality. To learn more about the requirements and responsibilities view the full job description: Sr. Genesys Cloud Engineer


Customer Care Project Manager

Location: Remote

Position Summary

The Customer Care Project Manager will have responsibility to successfully manage projects in the Consulting/Engineering team for Customer Care. Projects managed are typically assessment consulting and implementation services. Projects are executed through EDCi’s Project Life Cycle, which follows PMI principles including the creation of project specific documents. The success of the project from both EDCi and the customer’s standpoint is the responsibility of the Customer Care Project Manager. To learn more about the requirements and responsibilities view the full job description: Customer Care Project Manager