Todays Hot Topic … Employee Engagement
If I go back to “pre-pandemic” and told you that Employee Engagement was the new hot topic, I [read article]
Security Alert: Microsoft Exchange Vulnerability
EDCi would like to share some critical manufacturer patching notifications with you. In early March Microsoft announced the [read article]
7 Ways to Prepare Your Business for Ransomware Attacks
As you may have read in the news, Ransomware attacks continue to be a top security concern for [read article]
ALERT: DTLS Amplification Distributed Denial of Service Attack on Citrix ADC and Citrix Gateway
Citrix published Security Bulletin CTX289674 on December 23, 2020 covering a DDoS attack recently discovered in Citrix ADC (formerly known [read article]
Having Trouble Recruiting IT Talent? Try TEALS!
Try TEALS, it will be a lasting memory… Are you struggling with recruiting IT talent? I think everyone [read article]
4 Way to Recognize Your Reps During Customer Service Week
Customer Service Week is upon us (October 5-9). For those that don’t follow, Customer Service Week is designed [read article]
Identities and Vulnerabilities
The Cybersecurity and Infrastructure Security Agency (CISA), a part of the Department of Homeland Security, has issued Analysis [read article]
Domain Controllers Are At Risk With Zerologon
Back in August of 2020, a pretty big bug/vulnerability was being addressed by Microsoft with a 2-phase deployment. [read article]
The Business Impacts of Covid in the Contact Center
The Covid-19 pandemic the world is experiencing is like nothing we have ever seen. It has left both [read article]
Top 10 Citrix Value Adds to Windows Virtual Desktop
The partnership between Citrix and Microsoft that was announced in July is sure to bring many benefits to [read article]
Citrix and Microsoft Announce Partnership to Accelerate the Future of Work
EDCi has been a long-time partner of both Citrix and Microsoft. A few weeks ago the companies jointly [read article]
ALERT: Citrix ADP, Gateway and SD-WAN WANOP Vulnerabilities
Citrix published Security Bulletin CTX276688 on July 7, 2020 covering vulnerabilities recently discovered in Citrix ADC (formerly known [read article]