Streamlining Healthcare Scheduling Through Omni-Channel Platforms
Fragmented patient scheduling can pose significant challenges for patients who require care from multiple medical offices. The scheduling [read article]
Fragmented patient scheduling can pose significant challenges for patients who require care from multiple medical offices. The scheduling [read article]
Cyberattacks cost businesses an average of $3.86 million per breach. How can you protect your business from these [read article]
EDCi is thrilled to announce the recent promotions of Jake Beyer and Bill Raab! Jake has been instrumental [read article]
Cybercrime has become a growing concern for individuals and businesses in today’s digital age. With the increasing sophistication [read article]
Three years ago, EDCi leaders developed and launched a plan to guarantee smooth leadership transition, for both customers [read article]
Expect More From Your Data Protection Your data is essential to keeping your business running. You need a [read article]
Over the past decade, ransomware has rapidly evolved into one of the most destructive trends organizations face today. [read article]
As we approach the first Thursday in May, we are reminded of World Password Day. So, what is [read article]
Originally published in 2017 (NIST Special Publication 800-63B), the NIST (National Institute of Standards and Technology) guidelines were [read article]
A good customer experience is vital to your call center, and so is the technology that delivers it. [read article]
It is no secret that managers are struggling to fill seats in their healthcare contact centers. Often, understaffed [read article]
March is Women’s History Month! In honor of women’s history month, EDCi would like to highlight some of [read article]