ALERT: DTLS Amplification Distributed Denial of Service Attack on Citrix ADC and Citrix Gateway
Citrix published Security Bulletin CTX289674 on December 23, 2020 covering a DDoS attack recently discovered in Citrix ADC (formerly known [read article]
Having Trouble Recruiting IT Talent? Try TEALS!
Try TEALS, it will be a lasting memory… Are you struggling with recruiting IT talent? I think everyone [read article]
4 Way to Recognize Your Reps During Customer Service Week
Customer Service Week is upon us (October 5-9). For those that don’t follow, Customer Service Week is designed [read article]
Identities and Vulnerabilities
The Cybersecurity and Infrastructure Security Agency (CISA), a part of the Department of Homeland Security, has issued Analysis [read article]
Domain Controllers Are At Risk With Zerologon
Back in August of 2020, a pretty big bug/vulnerability was being addressed by Microsoft with a 2-phase deployment. [read article]
The Business Impacts of Covid in the Contact Center
The Covid-19 pandemic the world is experiencing is like nothing we have ever seen. It has left both [read article]
Top 10 Citrix Value Adds to Windows Virtual Desktop
The partnership between Citrix and Microsoft that was announced in July is sure to bring many benefits to [read article]
Citrix and Microsoft Announce Partnership to Accelerate the Future of Work
EDCi has been a long-time partner of both Citrix and Microsoft. A few weeks ago the companies jointly [read article]
ALERT: Citrix ADP, Gateway and SD-WAN WANOP Vulnerabilities
Citrix published Security Bulletin CTX276688 on July 7, 2020 covering vulnerabilities recently discovered in Citrix ADC (formerly known [read article]
Hacking Surges During Pandemic – Are Your Systems Prepared?
There’s not a more important time than now to ensure you’re protecting your systems from security threats. Hackers [read article]
Tips and Tricks for Managing Remote Work During a Crisis
The recent COVID-19 pandemic has changed the way companies are doing business overnight. It has left many organizations [read article]
The Power of Virtual Agents in Uncertain Times
During this pandemic, I have had extra time to think about how to come out of this crisis [read article]