Our People

Stemming from our leadership team, we are able demonstrate proven excellence in strategic needs assessment, project management, design, installation, risk management, training, and post-sales support in order to ensure your business needs are met. By partnering with leading technology providers we are able to deliver the highest quality hardware, software, security and backup solutions the industry has to offer.

Leadership Team

Glenn Higgins

President
Glenn joined Electroline in 1979, the year his father founded the company. He began in a sales role, growing the company through the sale of wire and cabling. In 1989, EDCi was established and Glenn took over as the company president.

Sarah Higgins

Vice President
The third generation in her family business, Sarah joined EDCi in 2011. Her passion lies in embracing the importance and art of communication in business. Enabling effective communication at all levels ultimately allows everyone’s needs to be met. Sarah serves as a Vice President, which includes responsibilities in company leadership and working closely with EDCi’s customer care clients.

Travis Thede

Director of Professional Services, Customer Care
Travis joined EDCi in 2008 as an engineer with years of customer service experience. Today he leads our Customer Care engineering team ensuring that projects are completed on time, on budget and to the quality standards our clients expect.

Nick Gilbertson

Director of Professional Services, Data Center
Nick is an ambitious and dedicated IT professional, with a focus on continuous improvement. He joined EDCi as an engineer in 2008. From there he took on a project management role; today he leads the data center and managed services teams.

Dan Suda

Vice President
With years of experience in IT leadership, Dan joined EDCi in 2007 as the Director of Professional Services. In 2011 he was promoted to Vice President. Today Dan is responsible for the strategic direction and leadership of our growing organization.

Bill Raab

Senior Director of Sales
A UW-Madison graduate, Bill brings his passion for technology and sales to EDCi. In 2008 Bill began his career with us leading the virtualization team. Today he manages and motivates our sales force driving the success of our organization.

Jake Beyer

Director of Software Integrations
Jake joined EDCi in 2007 as an engineer. Over the years he expanded his responsibilities to include sales and consulting. Today Jake leads our Software Integrations team serving as an expert on AI and the customer experience. He is a Lawrence University graduate.