Help Augment Seats in your Healthcare Contact Center
Filling seats and retaining talent within your contact center is essential to lowering handle time and providing an [read article]
Tag: Healthcare Contact Center
Eliminate Technology Stress in Your Healthcare Contact Center
It is no secret that managers are struggling to fill seats in their healthcare contact centers. Often, understaffed [read article]
3 Ways to Alleviate Healthcare Call Center Stress Amid the COVID-19 Crisis
Life was crazy in the healthcare realm before COVID-19, as influenza cases were at an all-time high. Add [read article]
4 Healthcare Contact Center Best Practices to Improve the Patient Experience
A well-run healthcare contact center can help ensure that each of your patients is set on a positive [read article]