Professional Services

EDCi: Your Trusted IT Partner

Services
Solutions
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Project Managers, Business Analysts and Staff Augmentation to Enhance Your IT Department

EDCi’s experienced team implements and supports complex technologies every day. Our team is certified through vendor partners and has obtained industry certifications to deliver success. Many of our consultants have been in your shoes and understand the challenges of supporting an ever-changing technology environment. EDCi’s professional services team of business analysts, project managers, and technical professionals focus on specific technologies and have a deep understanding of the solutions we implement.

Expert Guidance, Tailored Solutions, and Dedicated Support.

Proof of Concept

Understanding complex business problems may require experiencing the solution first-hand. We offer Proof of Concepts to test technology solutions within your business context, ensuring your issues can be effectively resolved.

Pilots

Pilots allow you to learn from new technology before full deployment. This approach supports running two systems simultaneously for a period, providing valuable insights while maintaining business operations, helping to mitigate risks of new implementations.

Optimization

Maximizing the return on your technology investments is our goal. We evaluate your systems for health, adherence to best practices, and performance to optimize your existing technology. Before new implementations, we recommend exploring how to further leverage your current investments.

Implementation Deployment

Our team of Project Managers, Business Analysts, and Engineers will guide your technology deployment, ensuring it is tailored to your business needs. Our thorough approach and commitment to success underpin each implementation, leveraging our vast experience for your unique situation.

How We Can Help

Business Analysis

Our Project Managers and Business Analysts will guide you through requirements and implementation, consulting on typical challenges. With our project life cycle and operating procedures, engineers will install, configure, and apply best practices tailored to your business. Our experienced team provides essential knowledge for maintaining your new technology, ensuring your success with dedicated support just a click or call away.

Consulting

We guide organizations with our industry and technology expertise, leveraging best practices and innovative solutions. Our consultants offer roadmaps to transform your business across Customer Experience, Security, Cloud/Hybrid, and IT strategies. Each consulting engagement includes a detailed analysis, report of results, and recommendations for improvement.

Assessments

Assessments are crucial for understanding business and technology challenges. Evaluating your network, security vulnerabilities, and system health helps resolve problems cost-effectively and maximize technology investment. Our services include a comprehensive analysis and report of current conditions with future planning recommendations.

Project & Program Management

Our Project Managers ensure projects meet timelines, budgets, and business expectations, adhering to best practices for efficient decision-making and resource management. Following PMI standards, our discipline focuses on planning, implementation, communication, risk, and issue management, empowering you to concentrate on project success.

Contact us

Unlock Your Business Potential: Connect with Us for Tailored Strategies and Innovative Solutions!

Thank You for Your Interest!

Your inquiry is important to us. A member of our  team will be in touch shortly to explore how we can best assist you. We look forward to collaborating with you.
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