Unveiling the Technologies Behind Agent Assist: Transforming Customer Support
Customer service plays a pivotal role in molding a company’s reputation and success. In response to the ever-growing [read article]
Category: IT
The Benefits of Using Microsoft Sentinel for Cybersecurity
Cyberattacks cost businesses an average of $3.86 million per breach. How can you protect your business from these [read article]
What can a YubiKey do for you?
Cybercrime has become a growing concern for individuals and businesses in today’s digital age. With the increasing sophistication [read article]
The Basics of Immutable Backups
Expect More From Your Data Protection Your data is essential to keeping your business running. You need a [read article]
Ransomware Capabilities Essential for Reliable and Rapid Recovery
Over the past decade, ransomware has rapidly evolved into one of the most destructive trends organizations face today. [read article]
Happy World Password Day!
As we approach the first Thursday in May, we are reminded of World Password Day. So, what is [read article]
NIST Challenges the Traditional Password Policies
Originally published in 2017 (NIST Special Publication 800-63B), the NIST (National Institute of Standards and Technology) guidelines were [read article]
Hacking Surges During Pandemic – Are Your Systems Prepared?
There’s not a more important time than now to ensure you’re protecting your systems from security threats. Hackers [read article]
Exchange Server 2010 End of Support is Coming!
Here’s what you need to know for ‘The Final Countdown’ Exchange Server 2010 end of support is just [read article]
Shadow IT – What You Need To Know
When I first heard the term “Shadow IT”, I had just finished watching Batman Begins, so the first [read article]
Digital Workspace and how it’s Transforming the IT Landscape
Digital Transformation is a hot topic for many enterprises. It is about a lot more than simply bringing [read article]
7 Mistakes Companies Make in Their Cloud Strategy
The inability of a company to articulate a sound cloud strategy leaves it vulnerable to flimsy plans and [read article]