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Part 2: Backup Solutions and Restore Policies

Part 2: Backup Solutions and Restore Policies I am going to start this post with the most important thing I can say about backup solutions. Backup solutions are useless if you can’t restore from them. Backup solutions need to be monitored to make sure there are no serious errors that need to be fixed, and […]

Part 1: The Need for Data Backup and Restore Capabilities

Part 1: The Need for Data Backup and Restore Capabilities Since the time of the first digital computers the need to keep data safe and available has been a primary concern. In the early days, data backup was simple. Once something was loaded into memory, it could be saved off to tape or punch cards […]

SD-WAN illustration

SD-WAN – The next generation of networking has arrived!

Today’s customers expect a digital, seamless experience no matter where they are or what device they are using. Everyone talks about providing innovative experiences to stay competitive, but how do you deliver them? To complicate things further, IT departments are under pressure to do more with less: manage more sites and more clients with limited […]

Shadow IT – What You Need To Know

Shadow IT – What You Need To Know

When I first heard the term “Shadow IT”, I had just finished watching Batman Begins, so the first thing that came to mind was a group of super villainous techies working for the League of Shadows, trying to collapse society one network at a time. The true definition of Shadow IT isn’t  anywhere near as […]

Digital Workspace and how it’s Transforming the IT Landscape

Digital Workspace and how it’s Transforming the IT Landscape

Digital Transformation is a hot topic for many enterprises. It is about a lot more than simply bringing new technologies to the workplace, it is about remaining competitive in a fast-paced and rapidly changing world. Watch this short video blog to learn more about empowering your employees with higher productivity and strengthen security policies to […]

7 Mistakes Companies Make in Their Cloud Strategy

7 Mistakes Companies Make in Their Cloud Strategy

The inability of a company to articulate a sound cloud strategy leaves it vulnerable to flimsy plans and an inefficient use of technology. Therefore, a solid cloud strategy is critical. You need  to consider your existing IT investments and the operational processes that support your data center infrastructure. Ad hoc adoption of cloud services can […]

What are the advantages to moving the contact center to the cloud?

What are the advantages to moving the contact center to the cloud?

We have been hearing about the cloud now for the last 5 years. Everything can be provided “in the cloud”, from your email, spreadsheets, word docs, voice, and more recently the contact center. We are getting asked more frequently, “Why should I consider the cloud?” This post explains the reasons why you would benefit from […]