Tornado - Disaster Recovery Planning

Part 6: Disaster Recovery Planning

Part 6: Disaster Recovery Planning In this post I will address disaster recovery, which is often referred to simply as DR. DR ultimately relies on technologies from all of the components we’ve discussed in this series so far including backup, archive, and HA. Before I dig into disaster recovery, I want to define a related […]

Part 5: High Availability (HA)

Part 5: High Availability (HA) Let’s start out by defining what high availability is. High availability (HA) refers to systems that are durable and likely to operate continuously, without failure, for extended periods of time. HA implies that parts of a system have been fully tested and, in many cases, the system design incorporates redundant components […]

Envision 2019

Envision 2019

AI is delivering real value in business and is changing the world as we know it. It’s being implemented across all industries and business functions creating unprecedented efficiencies in human productivity. Organizations that successfully apply AI within their business will be able to innovate and compete more effectively while delivering an unrivaled customer experience. At […]

Part 4: Data Archiving

Part 4: Data Archiving Most organizations need to archive data for either compliance or other legal reasons which, in turn, drive the archiving policies. The archiving policies will determine what data needs to be archived, how frequently it needs to be archived, and how long it needs to be kept. For most organizations, not all […]

Part 3: Disaster Recovery Backup and Restore Media

Part 3: Backup and Restore Media In the last post I touched on a couple popular schedules for backing up data, but I didn’t mention what the data is getting backed up to. I also introduced the 3-2-1 rule for backups, here is a quick  reminder on that rule: There should be three copies of […]

Part 2: Backup Solutions and Restore Policies

Part 2: Backup Solutions and Restore Policies I am going to start this post with the most important thing I can say about backup solutions. Backup solutions are useless if you can’t restore from them. Backup solutions need to be monitored to make sure there are no serious errors that need to be fixed, and […]

Part 1: The Need for Data Backup and Restore Capabilities

Part 1: The Need for Data Backup and Restore Capabilities Since the time of the first digital computers the need to keep data safe and available has been a primary concern. In the early days, data backup was simple. Once something was loaded into memory, it could be saved off to tape or punch cards […]

What do YOU think AI is?

What do YOU think AI is?

Have you ever asked anyone the question “What is Artificial Intelligence”?  You may get a wide variety of answers.  I recently spent a few days asking some friends and colleagues about AI; the first response from most people, was “Terminator”. I guess Arnold Schwarzenegger had quite an impact on his viewers!  I also heard “it’s […]

Patient Experience, doctor with stethoscope

Connecting Epic and Contact Centers for Better Value-Based Care

Webinar: Connecting Epic and Contact Centers for Better Value-Based Care April 17, 2019 1:00 p.m. CST Electronic health records (EHR) are revolutionizing clinical care. Now you can leverage them for improved revenue cycle and care coordination. Join us April 17 to learn how Altivon, Genesys and EDCi help organizations like yours improve processes and provide […]

SD-WAN illustration

SD-WAN – The next generation of networking has arrived!

Today’s customers expect a digital, seamless experience no matter where they are or what device they are using. Everyone talks about providing innovative experiences to stay competitive, but how do you deliver them? To complicate things further, IT departments are under pressure to do more with less: manage more sites and more clients with limited […]