Category Archives: News

EDCi to Host AI Conference

Posted on Oct 17, 2018 by

FOR IMMEDIATE RELEASE October 15, 2018 EDCi to Host Technology Conference About AI and Customer Experience The event will discuss how artificial intelligence changes the way businesses operate MILWAUKEE – EDCi, a full-service technology and communication solutions provider with two locations in Wisconsin, will host Envision 2018 on Tuesday, Nov. 6. The free one-day conference […]

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EDCi Acquires Attalus Contact Center Business

Posted on May 1, 2018 by

EDCi Acquires Contact Center Business of Milwaukee-Based Attalus, LLC; Grows Contact Center Practice Appleton, WI – May 1, 2018 – EDCi, a Wisconsin-based provider of contact center, communication and technology solutions, announced today the acquisition of Attalus LLC’s Genesys contact center business. This strategic acquisition fits with EDCi’s corporate mission,  enabling the company to establish […]

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Genesys Receives National Recognition

Posted on Apr 27, 2018 by

Last week Frost & Sullivan, a global research and consultancy organization, announced that Genesys was honored with the North American Company of the Year award for its leadership in the contact center industry. Congratulations Genesys! So, why is this a big deal to EDCi? Because Genesys is our partner of choice for the contact center […]

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EDCi Releases EHRConnect Software

Posted on Apr 23, 2018 by

Contact Center Software That Will Revolutionize Customer Service in the Healthcare Industry Appleton, WI – April 20, 2018 – EDCi is pleased to announce the release of our new EHRConnect software product. EDCi, a provider of communication and technology solutions, has been a leader in the contact center technology space for nearly 15 years. We […]

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EDCi Announces UWEBC Membership

Posted on Jan 10, 2018 by

Appleton, WI – January 10, 2018 – EDCi is pleased to announce our membership with the UW E-Business Consortium (UWEBC). UWEBC members are world-class companies from a broad range of industries, facilitating cross-pollination of innovative ideas. This vibrant community of members enjoys more than fifty peer group meetings a year in four focus areas: marketing, […]

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EDCi Announces Managed Security Services Partnership With RedLegg

Posted on Dec 6, 2017 by

  Appleton, WI – December 6, 2017–  EDCi, a full-service technology and communication solutions provider has announced a partnership with RedLegg, a global provider for managed and cybersecurity services. RedLegg provides a Channel Partner Program with comprehensive advisory solutions for real-world data protection and security challenges. Three core service offerings are Advisory which includes, Virtual […]

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EDCi Joins eG Innovations Channel Partner Program as a Platinum Partner

Posted on Jul 19, 2017 by

Electroline Data Communications, Inc. (EDCi) will offer eG Enterprise to IT organizations as an industry-leading performance monitoring and reporting solution to deliver an excellent user experience Appleton, WI – July 19, 2017 – EDCi announced that it has joined the eG Innovations Channel Partner program as a Platinum Partner. This partnership supports EDCi’s strategic priority to help enterprise […]

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Statement on Genesys Acquisition of Interactive Intelligence

Posted on Jan 13, 2017 by

On August 31, 2016 Interactive Intelligence announced they had entered into a definitive agreement to be acquired by Genesys.  And last week, on December 1, that transaction was completed!  The team at EDCi is excited to move forward as your contact center expert by leveraging both our extensive expertise with the Interactive product suite, as […]

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Genesys Partnership Announcement

Posted on Jan 13, 2017 by

Since the August 31, 2016 announcement that Interactive Intelligence entered into an agreement to be acquired by Genesys, EDCi has been excited to learn more about how this transaction can enhance our solution offerings. In early September, EDCi started the process of becoming a Genesys partner and we are pleased to announce we were approved! We’re […]

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